Questions or Concerns

Have a question?
We can help.

The Don Wright Faculty of Music Student Services is in Talbot College Room 210.

Help is available for:

  • Confidential discussion regarding personal, medical or religious issues that affect performance and what accommodation is available
  • Advice about eligibility for the various degrees and modules
  • Assistance in interpreting academic policies and procedures
  • Processing recommendations from departments, such as special permissions
  • Assistance with registration procedures
  • Scholarship inquiries
  • Assistance and processing of forms including those required for withdrawal from the Faculty or University
  • Letter of Permission inquiries


To ensure you receive the most accurate, current academic program information and advice, consult the appropriate advisor:

Incoming Students
First Year Students
Bachelor of Musical Arts (BMusA)
Bachelor of Arts Honors Specialization
Music Major and Minor Students

Please consult the Faculty of Music’s Academic Counsellor, Diane Mills and the office of the Associate Dean for Undergraduate Admissions and Programs.

Contact Odilla Van Delinder,, 519-661-2044 to make an appointment.

Bachelor of Music (BMus) Honors Students
Bachelor of Arts (BA) (Music Administrative Studies, Music Major and Minor, Popular Music Studies)

Once a student has been admitted to a specific program, the Chair of the student’s degree program becomes their academic advisor.

To make an appointment, contact either of the Undergraduate Program Assistants:

  • Cindi Ryde at 519-661-2111 ext. 85332
  • Catherine Fraser at 519-661-2111 ext. 85402

or email by degree program:

  • Music Education:
  • Music Performance Studies (including: Artist Diploma, Music Performance Diploma):
  • Music Research and Composition (Music Composition, Music History, Music Theory; including: Music Administrative Studies, Popular Music Studies):

Medical Accommodation Policy

Western’s medical note policy applies to all students.

  • Detailed information and forms.
  • Further policy information.

Outline of policy:

"In order to ensure fairness and consistency for all students, academic accommodation for work representing 10% or more of the student’s overall grade in the course shall be granted only in those cases where there is documentation indicating that the student was seriously affected by illness and could not reasonably be expected to meet his/her academic responsibilities. Documentation shall be submitted, as soon as possible, to the appropriate Dean’s office..."

Documentation from Family Physicians and Walk-In Clinics

A Western Student Medical Certificate (SMC)* is required if a student is seeking academic accommodation. This documentation should be obtained at the time of the initial consultation with the physician or walk-in clinic.

Download SMC*: Hard copies are available from the student’s home Faculty Academic Counseling Service.

Documentation from Student Health Services

  • Students are required to have their physician or health care provider fill out the Student Medical Certificate
  • At Student Health Services the fee to have this form filled out is $20. Students seeking academic accommodation should request a Western Student Medical Certificate be filled out at the initial visit with the physician. 
  • Medical certificates will only be considered for students seriously affected by illness, who can not reasonably be expected to meet his/her academic responsibilities. 
  • Medical certificates may NOT be issued for minor illness, such as colds, non-acute vomiting or diarrhea, menstrual cramps, insomnia or for past illnesses not seen at Student Health Services. 
  • If the requested accommodation is related to a death in the family, please see your academic counsellor directly.

Documentation from Hospital Urgent Care Centres or Emergency Departments

  • Students should request an SMC* be filled out.
  • Students may bring this form with them, or request alternative Emergency Department documentation.
  • Documentation should be secured at the time of the initial visit to the Emergency Department.
  • Where it is not possible for a student to have an SMC* completed by the attending physician, the student must request documentation sufficient to demonstrate that his/her ability to meet his/her academic responsibilities was seriously affected.

*Print or see an example of the Western Student Medical Certificate (SMC) at

See also "Deferrals & Accommodation for Medical Illness" in the MPS Handbook.