Audience Information
2025-26 Audience Guidelines
Updated August 29, 2025
We are thrilled to welcome you to our venues this concert season! Venue location information
All questions about event attendance at the Don Wright Faculty of Music may be directed to musicevents@uwo.ca
Most concerts are free of charge and no advance booking is required unless otherwise noted, with the following exceptions:
- To purchase advance tickets for fully staged opera performances visit the Opera at Western page (note: tickets are not required for the annual Opera Gala).
- To purchase advance tickets for the Parsons and Poole concert visit the Parsons and Poole page.
- To purchase advance tickets for the Stephan Moccio concert visit the Masterclasses and Residences page.
- For more information on ticketing and box office hours, see below.
- Free pre-registration is required for pianist Pierre-Laurent Aimard's concert and the Vancouver Recital Society Visiting Artist Series concert featuring Paul Lewis, piano; visit the Faculty and Guest Artist Concerts page.
Concert programs for complimentary events are available online only, and can be downloaded in advance or upon arrival with your smartphone. Programs are also on display on TV screens outside each venue. Printed concert programs are planned for all ticketed events and are included in the price of admission.
Changes happen! We urge you to sign up for our monthly email to be notified year-round of hundreds of events, and to receive changes and updates directly to your inbox. Visit the Music Events Listing (NEW!) for the most up-to-date information before you leave home.
Quick links
Music Events Listing (including all student ensemble and opera events)Livestream performances
Student ensembles and performance groups
Support the Don Wright Faculty of Music - direct your donation to the Don Wright Faculty of Music, including targeted support for student scholarships, visiting artists and the opera program
Visitor parking information
General Audience Information
In case of emergency, please notify an usher for assistance.
Good scents policy: All buildings are scent-free.
Find Us
Latecomers
Please wait for an appropriate break in the performance before entering the hall.
Recordings
The use of cameras and recording devices is strictly prohibited due to copyright and privacy legislation.
Groups/Schools
Advance arrangements must be made to ensure space (groups of 8 or more). Contact agorbase@uwo.ca or 519-661-2111 x80532. Teachers and band/orchestra/choir leaders – learn more about campus visits for school children and prospective music students.
Accessibility
Talbot College and the Music Building are equipped with elevators, ramp access, and accessible washrooms. Accessible parking is located proximate to both buildings.
Paul Davenport Theatre, von Kuster Hall, and Moscovich Recital Hall (Music Building 242) are wheelchair accessible, with the exception of the Paul Davenport Theatre balcony. Please contact our box office team at 519-661-2111 x83391 – ideally two days in advance – for groups including three or more wheelchairs. Additional questions can be directed to 519-661-3767 or musicevents@uwo.ca.
Accessibility floor plans of Talbot College and the Music Building can be found on the Accessibility at Western website.
Parking
Please visit the Maps & Directions page for parking information.
Tickets
Unless otherwise noted, all concerts are free of charge and no advance booking is required. For ticketed performances (fully-staged operas, Parsons and Poole and Stephan Moccio, piano), advance ticket purchase online is strongly recommended. For events requiring free pre-registration (Pierre-Laurent Aimard, piano and the Vancouver Recital Society Visiting Artist Series concert featuring Paul Lewis, piano), early registration is strongly recommended.
Purchase online: Visit the Opera, Parsons and Poole and/or Residencies and Masterclasses pages for detailed event information and ticket links. Advance tickets for paid events are available to purchase online via Mustang Events until 11:59pm Eastern time the day before each performance. Download the PDF ticket or send your ticket(s) to your mobile device. The QR code on your ticket will be scanned at the door for entry. Printed tickets are not required however you may print at home if you choose.
For a list of all currently available paid ticketed events, visit Mustangs Events ticketing website.
Phone purchase/inquiries: To order by phone or for ticketing assistance, please call Mustang Events at (519) 661-4077. Please do not leave credit card information in your message.
Tickets: Physical tickets for paid events are not required for those who purchased online in advance. Simply bring your smart phone or device to show your digital ticket at the door, or you are welcome to pre-print your PDF tickets from home. If you have trouble accessing your tickets, first check your "Junk Mail" email folder, otherwise you can log into your Mustang Events account to download.
Door sales: If tickets are still available at the door, ticket cost is an additional $5. Credit and debit cards only. Cash is no longer accepted at the door.
Ticket tips and FAQ
Most of the 350+ recitals and concerts held each year at the Don Wright Faculty of Music are free. The decision to charge admission to select performances is for cost-recovery purposes, when production costs outweigh the curriculum’s budget allotment. Thank you for supporting our students and facilities!
Advance tickets
In general, “advance tickets” are available up to 11:59pm (Eastern time) the day before a performance. Visit the Opera, Parsons and Poole and/or Residencies and Masterclasses web pages for complete event details and ticket links.
Door sales
In general, it’s a good idea to purchase tickets in advance whenever possible. All door sales cost $5 more than the advance ticket price and are payable by credit or debit card. Tickets are available for purchase at the door of the concert or event approximately 45 minutes beforehand. Availability of tickets at the door varies between each event.
Reserved seating
All event seating is unreserved and seating is first-come-first-served except for fully staged opera performances.
Still have questions? Please call 519-661-3767 or email musicevents@uwo.ca
Smoking Policy
Effective July 1, 2019, smoking is not permitted anywhere on campus, including parking lots and roadways. This rule is in effect at all times (including weekends, evenings and during intermission) and includes all visitors to campus. Thank you for your understanding and patience. For more information, visit www.uwo.ca/smokefree.
Donations and Sponsorships
To support students and faculty, charitable donations can be made online or by mail to:
Don Wright Faculty of Music
Western University
1151 Richmond Street North
London, Ontario N6A 3K7
You may also discuss donation and sponsorship opportunities with:
Carole Metron
Senior Development Officer
cmetron3@uwo.ca
519-661-2111 ext. 85695
Stay up to date
Schedule changes are to be expected! Always check the master events listing online for changes to the schedule before you leave home.
Sign up for our monthly events e-mail to hear about schedule changes and 150+ more events than ones listed in the concert brochure.
View all schedule changes from the printed brochure (distributed in late August) on the concert brochure webpage in the monthly page listings.
To request a physical copy of the printed concert brochure, send your name and full address to musicevents@uwo.ca. The concert brochure may also be viewed online.
General event inquiries
519-661-3767
musicevents@uwo.ca
Talbot College room 232
